Refund Policy

At HireTale, we strive to provide exceptional product functionalities to our valued clients. We understand that circumstances may arise where a refund is necessary, and we are committed to addressing such situations with fairness and transparency. This refund policy outlines the guidelines and procedures for requesting and processing refunds.

1. Eligibility for Refund

You are eligible for a no-question-asked refund of the last charge, provided it is made within 14 days of the last charge.

2. Refund Requests

All refund requests must be submitted in writing to ats(at)hiretale(dot)com.

The refund request must include relevant details, such as the your name, contact information, and invoice or payment reference.

3. Refund Evaluation and Processing

Upon receiving a refund request,the refund will be processed using the same payment method used for the initial transaction unless otherwise agreed upon.

Refunds may be subject to administrative fees or charges as levied by the payment processor. Any applicable fees will be communicated to the client prior to processing the refund.

4. Refund Denial

Refunds will not be granted under the following circumstances:

a) Refund requests are made beyond the stipulated 14-day period.

b) The client has violated any terms or conditions outlined in our terms.

c) The client has provided false or misleading information.

5. Amendments to the Refund Policy

HireTale reserves the right to modify or update this refund policy on 30-day prior notice on website or through direct communication to clients.

If you have any questions or concerns regarding this policy, please contact us at ats(at)hiretale(dot)com

Last Updated: 18 Dec 2024